Compliance Officer

The General Compliance Officer is responsible for supporting the implementation and continuous enhancement of Manulife Indonesia’s compliance framework across PT Asuransi Jiwa Manulife Indonesia (AJMI), PT Asuransi Jiwa Manulife Indonesia Syariah (AJMIS), and Dana Pensiun Lembaga Keuangan Manulife Indonesia (DPLK MI). The role ensures the timely and accurate submission of all mandatory regulatory reports, monitors regulatory developments and emerging compliance requirements, conducts regulatory gap assessments, and tracks remediation actions to maintain compliance with applicable laws, regulations, and internal policies.

Reporting to the Head of General Compliance, this position provides compliance oversight and advisory support to business and operational functions, helping ensure regulatory obligations are effectively embedded within daily activities and business processes. The role also supports the execution of compliance programs, fosters a strong culture of integrity and ethical conduct, and contributes to safeguarding Manulife Indonesia’s reputation by promoting adherence to both the Indonesian regulatory framework and Manulife Financial's internal governance standards.

Position Responsibilities:

Regulatory Compliance

• Responsible for Regulatory Compliance Management Program in coordination with related business unit, ensuring that all entities under Manulife Indonesia comply with prevailing regulations especially for insurance and pension fund regulations.
• Provide gap analysis and monitor the gaps and/or their action plans are closed in timely manner to ensure the Company’s compliance with the prevailing regulations.
• Timely dissemination of any new regulatory updates and policies procedures for regulatory areas.
• Conduct Compliance review on product-related documents including product reporting or approval, marketing materials, communication to customers

Monitoring and Regulatory Reporting

• Establish effective mechanisms to track the progress of business and support business units in complying with the new regulatory requirements and/or recommendations of regulators and auditors including carrying out Compliance QA and Testing Program that conducted by Local Compliance and Regional Compliance.
• Act as person in charge for each business unit to have the latest update to maintain and preserve the accuracy of Archer Database and Regulatory Reporting system under SharePoint Database Compliance so that the Database Compliance will always indicate the latest facts.
• Manage all mandatory reporting to Regulators which involves PIC in across business unit.
• Maintain transparent, timely and accurate responses to supervisory inquiries, letters or examinations.

Training and Education

• Provide training to employees on compliance-related topics and promoting a culture of compliance within Manulife Indonesia to enhance the awareness of the employees upon the implementation of compliance matters upon the applicable laws in…